Last updated: 5 November 2026

1. Introduction

Welcome to MidWest Spares. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase products from our online shop or contact us.

Our website, midwestspares.ie, is an online store selling spare parts for gardening equipment.

This policy has been prepared with reference to the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

2. Who We Are

MidWest Spares is an online retailer specialising in spare parts for gardening equipment.

We operate exclusively online and do not have a physical retail store.

MidWest Spares is the data controller responsible for your personal information.

Business name: MidWest Spares

Business address: Carrowcanada, Swinford, Co. Mayo, Ireland

Website: https://midwestspares.ie

Email: [email protected]

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the email address above.

3. Personal Information We Collect

We may collect and process the following categories of personal information.

Information You Provide to Us

When you contact us, place an order or create an account, we may collect:

  • Your name
  • Email address
  • Billing address
  • Delivery address
  • Telephone number, where provided
  • Order details and purchase history
  • Account login information, where applicable
  • Information you include in messages sent to us

Our contact form collects your name and email address so that we can respond to your enquiry.

Information Collected Through Our Online Shop

When you purchase products through our WooCommerce store, we collect the information necessary to process and fulfil your order, including your contact details, billing and delivery information, products purchased and payment-related transaction information.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Website usage and interaction information
  • Cookies and similar technologies

This information may be collected through WordPress, WooCommerce, our hosting provider and other website services we use.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil orders placed through our online shop.
  • To arrange delivery of purchased products.
  • To communicate with you regarding your orders.
  • To respond to enquiries submitted through our contact form or by email.
  • To manage customer accounts, where applicable.
  • To process payments and maintain transaction records.
  • To comply with our legal, accounting and tax obligations.
  • To maintain the security and functionality of our website.
  • To prevent fraud and protect our business and customers.
  • To improve our website and customer service where appropriate.

We do not currently use Google Analytics or other website analytics services to track visitors or analyse website usage.

5. Legal Basis for Processing

Under the GDPR, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we rely on the following legal bases:

Contractual necessity: Processing your personal information is necessary to fulfil an order, provide products you have purchased or take steps requested by you before entering into a contract.

Legal obligation: We may process and retain certain information to comply with applicable legal, accounting and tax requirements.

Legitimate interests: We may process information where necessary for our legitimate business interests, such as responding to enquiries, maintaining website security and preventing fraud, provided these interests do not override your rights and freedoms.

Consent: Where required, we will obtain your consent before processing personal information for purposes such as marketing activities or the use of non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

6. Payments and WooCommerce

Our website uses WooCommerce to provide online shopping functionality.

When you place an order, your personal information is processed through WooCommerce to facilitate the purchase, manage the order and provide customer support.

Stripe Payment Processing

We use Stripe to process payments made through our online shop.

When you make a payment, relevant personal and transaction information may be shared with Stripe, including your name, email address, billing information, payment details and transaction information, as necessary to process your payment and prevent fraudulent transactions.

Stripe processes payment information in accordance with its own privacy and security policies.

We do not intend to store full payment card details on our website.

Stripe may process personal information as a data processor on our behalf and as an independent data controller for certain activities, including its own regulatory, security and fraud prevention obligations.

For further information, please see Stripe’s Privacy Policy:

https://stripe.com/ie/legal/privacy-center

7. Sharing Your Personal Information

We do not sell your personal information to third parties.

However, we may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

  • Website hosting providers: To host and maintain our website and databases.
  • WordPress and WooCommerce: To support our website and online shop functionality.
  • Stripe: To process payments and prevent fraudulent transactions.
  • Delivery and courier companies: To deliver orders to your specified address.
  • IT and technical support providers: To maintain, troubleshoot and secure our website.
  • Professional advisers: Such as accountants or legal advisers, where necessary.
  • Government authorities and regulators: Where disclosure is required by law.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that suitable data protection arrangements are in place.

Some third parties, including Stripe, may act as independent data controllers for certain processing activities.

8. International Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA, we will ensure that appropriate safeguards are in place as required by applicable data protection legislation.

These safeguards may include an adequacy decision or appropriate contractual protections, such as Standard Contractual Clauses.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Different categories of information may be retained for different periods.

  • Contact form enquiries: Retained for as long as necessary to respond to and manage the enquiry.
  • Customer and order information: Retained for the duration of our customer relationship and as necessary to comply with legal, accounting and tax obligations.
  • Customer account information: Retained while your account remains active, subject to applicable legal obligations.
  • Technical information and logs: Retained for a reasonable period necessary for website security, maintenance and troubleshooting.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

10. Cookies and Cookie Consent

Our website uses cookies and similar technologies to support its functionality and improve your browsing experience.

Cookies are small text files stored on your device when you visit a website.

CookieYes

We use CookieYes to manage cookie consent and preferences on our website.

CookieYes helps us display cookie consent information and allows visitors to manage their preferences regarding cookies and similar technologies.

Essential Cookies

Some cookies are necessary for the website and online shop to function properly.

These may include cookies used by WooCommerce to:

  • Remember products added to your shopping cart.
  • Maintain your shopping session.
  • Support checkout functionality.
  • Remember relevant customer preferences.

Strictly necessary cookies do not require consent where they meet the applicable legal requirements.

Non-Essential Cookies

Non-essential cookies may be used for purposes such as marketing or other optional website functionality, depending on the services enabled on our website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

We do not currently use Google Analytics or other website analytics services.

You can manage or withdraw your cookie consent through the cookie preference mechanism provided on our website.

You may also manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website or online shop.

11. Your Data Protection Rights

Under the GDPR, you have various rights in relation to your personal information, subject to certain conditions and legal exceptions.

These include:

Right of access: You may request a copy of the personal information we hold about you.

Right to rectification: You may request that inaccurate or incomplete personal information be corrected.

Right to erasure: You may request that your personal information be deleted where there is no lawful reason for us to continue processing it.

Right to restrict processing: You may request that we restrict the processing of your personal information in certain circumstances.

Right to data portability: Where applicable, you may request your personal information in a structured, commonly used and machine-readable format.

Right to object: You may object to certain types of processing, including processing based on legitimate interests.

Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at:

[email protected]

We may need to verify your identity before responding to your request.

12. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC).

Website: https://www.dataprotection.ie

Address:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

13. Security of Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss or destruction.

These measures may include secure website connections, access controls, security updates, backups and appropriate protection of our website and databases.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Our website and online shop are intended for general customers and are not specifically directed at children.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can investigate and take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements or data processing practices.

Any updates will be published on this page, together with the revised date.

We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

MidWest Spares

Carrowcanada, Swinford, Co. Mayo, Ireland

Website: https://midwestspares.ie

Email: [email protected]

MidWest Spares operates exclusively online and does not have a physical retail store.